Five Questions to Ask When Hiring Printer Repair Services

The costs of maintaining printers and copiers constitute up to a third of the largest office expenses with only rent and payroll costing more. While there are a couple of things you can do to mitigate costs, ensuring that your printers continue running optimally is one of the best ways to cut down on waste and prevent production loss.
When looking for laser printer repair services for your business, there are a couple of things to keep in mind. Be sure to ask these key questions to ensure the printer repair company you choose is the right one for you.
- Experience
When deciding between laser printer repair services, ask how much experience the company has. While you shouldn’t necessarily rule out start-ups, companies with established reputations can be easier to vet because they are more likely to have reviews available from current and former customers. - Experience with the Brands You Use
Aside from experience overall, ask if their laser printer repair servicesspecialize in the brand and type of printers your company uses. Some companies may specialize in specific brands while not having adequate experience with the models you use, be sure to specify the types of printers you need maintenance to ensure you get the service you need. - Certifications
You should also ask about any certifications repair technicians may have. Different brands will have different certifications and if a technician isn’t certified to repair that brand you may not be getting the service you need. This is especially important if your printers are still under warranty as uncertified maintenance could break the warranty. - Thorough Inspections
Ask about the type of service they conduct. You want to make sure that when a technician comes out that they’re not only repairing the printers that need it, but also inspecting the others and maintaining them to ensure they keep running. Routine maintenance is important for printers, especially those that are infrequent use. Some laser printer repair services will offer cost-free routine maintenance if you got through them when ordering printer supplies. - Reliable Service
Reliable service is important for busy offices that rely on their printers every day. Make sure that technicians will be available in a timely manner so that you won’t have to worry about losing too much productivity when a printer goes down.
Printers and copiers are essential pieces of equipment that millions of offices rely on daily. However, if your printers aren’t performing as they should, or if they breakdown during the workday, having printer repair services that you can count on can make a world of difference. When looking for the right repair company for your business, be sure and ask these questions to ensure that you get the services you need


